Free virus protection

Hi Stacey, 

We will help you in this.
Could you share us the screenshot of the error message you get when you try to uninstall? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Please help! I installed the AVG free virus this morning and since then my laptop won’t work. Keeps crashing, I’ve tried uninstalling but won’t. I’ve literally been trying for 2 hours.

Hi Stacey, 

We will help you in this.
Could you share us the screenshot of the error message you get when you try to uninstall? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.