Hello Tim,
I apologize for the inconvenience caused. I request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
You can install AVG Internet Security again through the following link http://bit.ly/1DXPL5z .
Please feel free to contact us for any further assistance.
Thank you.
Hello Tim,
I apologize for the inconvenience caused. I request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
You can install AVG Internet Security again through the following link http://bit.ly/1DXPL5z .
Please feel free to contact us for any further assistance.
Thank you.
About six months ago I bought the AVG internet security. Somehow it updates itself every once in a while to the free version. Until now, I was always able to uninstall the complete AVG again after deleting the free one off the computer. I did that by clicking on de link in de e-mail I received from AVG. Now that link won’t open. So I am not able to put the complete version that I paid for back on the computer. I don’t know how to fix this.