Frustrating sales tactics despite 10 years as a customer

General discussion
2

Hello Josh,
Thank you for contacting AVG Community Support.
I sincerely apologize for the frustration you’ve faced. I understand how inconvenient this is, especially as a long-term customer.
Could you please confirm if you're receiving campaign ads through email? If so, kindly refer to this article | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-manage-marketing-emails&q=emails&supportType=home) to manage your email preferences.
If the issue persists, please provide a screenshot of the emails you're receiving, and we'll investigate further.
Thank you for your patience.

3

Hello Josh,
Thank you for contacting AVG Community Support.
I sincerely apologize for the frustration you’ve faced. I understand how inconvenient this is, especially as a long-term customer.
Could you please confirm if you're receiving campaign ads through email? If so, kindly refer to this article | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-manage-marketing-emails&q=emails&supportType=home) to manage your email preferences.
If the issue persists, please provide a screenshot of the emails you're receiving, and we'll investigate further.
Thank you for your patience.

1

I just spent 35 minutes trying to opt out of email marketing from AVG.  They send a link via email to verify the request from a company in Prague called GEN that tells you to "click the button below" to confirm and after 3 tries resending the request there is NO BUTTON to click.  NICE CUSTOMER SERVICE!
Is anyone else experiencing this?