Hello Ben,
We would like to inform you that you can double click on the threat you are getting after completing the scan.
In the new window, you can see the file path/ location of those threats.
Please feel free to get back to us if you face any issues still.
Thank you,
Yamuna,
AVG Customer Care.
how do i see the full path name of the threats the Full Computer Scan returns in AVG Antivirus free
Double clicking on the threat goes into the Quarantine window. Double clicking on the threat here does not do anything. So the full path name of the threats is still an issue. Also, your own people said I would be able to restore any item I choose from the Quarantine. Checking any item does not stay long enough to select restore next to the delete button at the bottom of the page.
Hello Ben,
We are sorry for the inconvenience caused.
It seems that you have connected with our Free remote support and they have escalated your case to the senior technical team.
It will take some time for the senior technical team to analyse the logs collected from your computer and to find the reason for this issue.
We request you to wait for the status update from the senior technical team.
Thank you for understanding.
Hello Ben,
We would like to inform you that you can double click on the threat you are getting after completing the scan.
In the new window, you can see the file path/ location of those threats.
Please feel free to get back to us if you face any issues still.
Thank you,
Yamuna,
AVG Customer Care.