Full protection but not protected against HACKERS keep showing

Hello
Thanks for the instructions to use AVG Clear on my antivirus.

The problem is it looks quite complicated to me for I have mental health issues and I just know ill mess it up. I have slowly learned to do some things youve asked in the past, but I wont be able to manage this im sorry. It took weeks to learn how to show screenshots !  Im quite old now (73) and not as able as some.
You've helped with remote assistance in the past, so may I ask if you could help me again please ?

Thanks very very much…  Colin

Hi Colin,

We're glad to help you.
An email includiing the steps has been sent to you to take advantage of our additional support.