Hi Sarath,
Thanks for the quick response. I changed my location to UK Wonderland and still no joy with BBC iPlayer. I will try other settings later. I am also clearing my cookies before each attempt to see if tyhat makes a difference.
Hello Cat,
For your information, its something we have very little control of as its mainly up to the service provider (Eg.Sky, BBC, Netflix) whether they allow VPN connections or not.
In some regions, VPN doesn't work due to the restrictions on the concerned website.You can try to change the location in VPN and check whether its working. Thank you.
I also need help with this issue.
Having the same issue, can't access BBC iPlayer. Any solutions? Have tried above suggestions
When I set my location to London and try to access BBC iplayer it advises me I must be in the UK to access that site. I understood that AVG VPN provides access to Geo blocked sites. In addition I have to turn off the VPN to access dome Australian sites e.g. Qantas.com frequent flyer. Please advise what I am doing wrong?
I have the same problem. I have attempted to access bbc.co.uk, and all three do not work.
Does anybody have a suggestion as to what I could try next?
Hi Paul,
We'll certainly assist you further.
I would like to inform you that some websites will block VPN access.
BBC works with AVG Secure VPN servers Wonderland, UK and in some cases with Glasgow as well.
Keep us posted.
Hello Paul,
Please be noted that we have sent an email on March 4th, 2020 to you for additional support to resolve this issue.
Please check your inbox/spam for the email.
Keep us posted.
Hi All,
I never received any follow up mail or support for this issue since my last response on March 03 2020. I will be investigating a different VPN option.
Regards
Paul
Hello Steve.
As informed in our previous replies, BBC may detect and block the VPN traffic. However, you can try connecting to one of the VPN servers available under 'Streaming' and verify the issue.
I also need help with this issue.
I have the same problem. I have attempted to access bbc.co.uk, and all three do not work.
Does anybody have a suggestion as to what I could try next?
Hi Paul,
We'll certainly assist you further.
I would like to inform you that some websites will block VPN access.
BBC works with AVG Secure VPN servers Wonderland, UK and in some cases with Glasgow as well.
Keep us posted.
I connected to Glasgow, cleared all cookies but BBC still detected I was in Australia so VPN not working that well.
Hi LIzzy,
We're glad to look into this & help you.
Please write back to us in your own post, which will reveal the email address registered with AVG to us.
Note : It isn't recommended to share the account info over this post.
Meanwhile, you can also try connecting to streaming servers (locations) that are available in AVG Secure VPN.
Appreciate your efforts so far, Paul.
I have sent an email containing steps to get connected with our remote assistance team for further help.
Please check your inbox and spam box a well.
Hi,
Apologies if it was sent but my spam is automatically deleted after several days and I didnt get a mail to my inbox. Can you please resedn and I will check the spam folder.
Thanks
Paul