Hi Stuart,
We will check this for you.
Kindly share us the screenshot of the error you get when accessing the those accounts when the AVG protection is enabled.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi,
I to have this exact same problem. Can you advise what the fix is?
Thanks
I am having problems with my Getflix/OpenVPN account in that I get a failure on the DNS connection. I have finally worked out that it is the AVG Internet Security causing the problem. If I run the Getflix URL while the security is on it fails, after turning off the security it passes. Obviously AVG Internet Security is blocking the Getflix Open VPN from working.
Anybody know how I can overcome this problem?
Hi Stuart,
We will check this for you.
Kindly share us the screenshot of the error you get when accessing the those accounts when the AVG protection is enabled.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi Paul,
We're glad to look into this & help you.
In order to further investigate on this, we request you to write back to us in your own post.
This will help us to locate your AVG account & allow us to offer you the additional support to sort this in a timely manner.
Thank you for your understanding in advance!
Thank you for sharing the screenshot, Stuart.
To further look into this, we've sent you an email with instructions to contact our additional support.
Please check your inbox/spam folders for the email and use it to contact them.
Hi,
I to have this exact same problem. Can you advise what the fix is?
Thanks