Hi Dennis,
Please take a look at our Windows 10 Compatibility article as this could be a compatibility issue. http://avgclick.me/W10compatibility
I have also started getting this problem and cannot see anything relevant on the Windows 10 Compatibility article referred to. I only paid for the full version yesterday and I am not very impressed. Please can you provide a satisfactory explanation or please can I have a full refund?
Hello Andrew.
The compatibility issues occur when the older antivirus still have some traces left in pc and that prevents the installation. This can be fixed with clean installation. However, if you wish for refund, you can claim it with the link given here https://support.avg.com/RefundForm
Thank you.
this happened after a windows 10 update cannot repair, or uninstall programme
I have also started getting this problem and cannot see anything relevant on the Windows 10 Compatibility article referred to. I only paid for the full version yesterday and I am not very impressed. Please can you provide a satisfactory explanation or please can I have a full refund?