Getting charged for free

Hello Christine,

I understand the convenience.
I see that you have an active AVG TuneUp - Unlimited (1 month subscription) paid on 20th October 2017.
This is the standard new purchase which has been paid with your consent.
If you would like you can apply for refund using this link: https://support.avg.com/RefundForm?l= .
Thank you.

Hi I have been charged for what is meant to be a free mth trial of avg pc tune up what is going on

Hello Christine,

I understand the convenience.
I see that you have an active AVG TuneUp - Unlimited (1 month subscription) paid on 20th October 2017.
This is the standard new purchase which has been paid with your consent.
If you would like you can apply for refund using this link: https://support.avg.com/RefundForm?l= .
Thank you.