Getting IDP.ALEXA.51 virus warning .. is this fake?

AVG Protection
6

Hi John,

We're glad to look into this & help you.
For better clarity, would you be so kind to share us the screenshot of the pop up that you receive?
Please click on 'See details' option that is available in the notificaiton & then share us the screenshot.
It would help us to identify the AVG component that is blocking the file.

1

I have never seen this before but in a scan it does not get found. It prompts a warning when I run ringcentralmeetings.exe

2

No way to attach a file here.

4

No problem, John.
Thank you for providing the screenshot.
If you believe the detection is false, I'd request you to add the file to AVG exceptions list as described in this link. Then, report the false detection to our developers from https://www.avg.com/en-us/false-positive-file-form.
They will analyze it and fix this issue.

3

John, click 'Answer' & then click on the 'Image' [mountain symbol] & follow the on screen instructions to upload the screenshot.

Is ringcentralmeetings.exe a known application and do you think AVG is falsely reporting it as a threat?

5

Hi John,

We're glad to look into this & help you.
For better clarity, would you be so kind to share us the screenshot of the pop up that you receive?
Please click on 'See details' option that is available in the notificaiton & then share us the screenshot.
It would help us to identify the AVG component that is blocking the file.