Amit, I have checked the details it seems that you have no AVG Products registered under this email address.
May I have the email address you have registered with AVG to assist you better?
Thank you.
i have downloaded from offical website
i have added in exceptions list still popups comes everytimr please help me to stop this popups
i have downloaded latest version of utorrent from there offical site
after running application i still gets popups
i have already added utorrent folder in quarantine
please help me
Hello Amit,
Thanks for providing the collected log files. We appreciate your efforts, we have successfully escalated the case to our senior team, they’ll get back to you through your email, so I suggest you to check your email regularly. Thanks for your understanding.
getting malware warning popups in all versions of utorrent
it says threat secured
the pop up is coming more than 200 times in a day
i have taken screenshot but how to post it here
i have downloaded latest version of utorrent from there offical site
after running application i still gets popups
i have already added utorrent folder in quarantine
please help me
Hello Amit,
Please accept our sincere and unreserved apology for any inconvenience this may have caused you. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click here to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information.
Fill in your email address
Fill in the case # which is 04517463 by copying and pasting it from this email
Click send output
Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject
As soon as we receive the data, we will analyze the files and provide you with further information.
Thank you.
Hello Amit,
We are sorry to hear that. Please disable AVG temporarily from your computer and check if you are able to use the application without any issue. To disable AVG, please right click on the AVG icon from system tray icon(Bottom right corner of your desktop) and select disable protection.
Thank you
i did and i was getting no popups and are able to use the application without any issue
thanks
Amit, I have checked the details it seems that you have no AVG Products registered under this email address.
May I have the email address you have registered with AVG to assist you better?
Thank you.
Good, we appreciate your efforts.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to attach the screenshot on this post.
Hello Amit,
Thanks for providing the collected log files. We appreciate your efforts, we have successfully escalated the case to our senior team, they’ll get back to you through your email, so I suggest you to check your email regularly. Thanks for your understanding.
i scan and it detected none malware but popups come for utorrent
Hi Amit,
I understand your concern and In-order to check with the details of the malware you have, Please open the AVG free in your PC.
Then click on scan option to perform the PC scan. If there is any malware it will show as scan results, If yes please remove the malware.
Thank you.
Amit, For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
i have downloaded from offical website
i have added in exceptions list still popups comes everytimr please help me to stop this popups