Hello Dave,
We acknowledge your refund request.
This CAD79.99 charge was debited for the renewal of AVG Secure VPN - Windows PCs (1 Year) subscription on 17th July 20019.
Since auto renewal service was enabled for its first purchase, the charge was debited automatically.
An email notification was sent prior to let you know about this process and the charge that is going to be taken.
As per your request, we have initiated the refund for this charge and an email has been sent explaining its status.
We assure you that there are no other AVG subscription available on this account.
Thank you.
I discontinued AVG two years ago and find that I have just been billed $79.99. While I seem to be able to buy this product, there doesn't seem to be anyway to make it go away. Please refund and cancel any hidden subscriptions you have out there.
Dave Tilley
Hello Dave,
We acknowledge your refund request.
This CAD79.99 charge was debited for the renewal of AVG Secure VPN - Windows PCs (1 Year) subscription on 17th July 20019.
Since auto renewal service was enabled for its first purchase, the charge was debited automatically.
An email notification was sent prior to let you know about this process and the charge that is going to be taken.
As per your request, we have initiated the refund for this charge and an email has been sent explaining its status.
We assure you that there are no other AVG subscription available on this account.
Thank you.