Getting the subscription add even after renewal

Hello Sara,
Thank you for reaching AVG Support Community.
We will certainly look into it and help you.
Please clarify whether you're tried to resolve the performance issues in the AVG Internet Security.
For better clarity, please share the screenshot of the AVG pop-up notification which you get while scanning.
In case if you're getting a performance issues, you've to subscribe for AVG TuneUp separately, then you can install & activate it to resolve the performance issue. AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
If you wish to purchase the AVG TuneUp programs, please click on resolve now, it will be redirected to the purchase page or if you do not wish to purchase it, just click on "skip for now' and skip those campaign pop-ups.
Thanks for your understanding.

I have renewed my AVG (2 year subscription) and after scanning and trying to resolve the issues, it will ask to add a plan!
I have activated my account many times (logging in and out, re entering the code)and it tells me it was successful, but the same issue comes up as I want to resolve my results.
software version: 21.8.3202
Hello Sara,
Thank you for reaching AVG Support Community.
We will certainly look into it and help you.
Please clarify whether you're tried to resolve the performance issues in the AVG Internet Security.
For better clarity, please share the screenshot of the AVG pop-up notification which you get while scanning.
In case if you're getting a performance issues, you've to subscribe for AVG TuneUp separately, then you can install & activate it to resolve the performance issue. AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
If you wish to purchase the AVG TuneUp programs, please click on resolve now, it will be redirected to the purchase page or if you do not wish to purchase it, just click on "skip for now' and skip those campaign pop-ups.
Thanks for your understanding.

Thank you for sharing the screenshot, Sara.
As it is not recommended to share your order/subscription, account information over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.