Glitch upon trying to update my payments card

AVG Subscription
5

Their problem persists. I try to follow advice on this ticket, but I go in circles, opening more and more browser pages for the same thing, and never getting anywhere near being able to contact AVG.

1

I logged in to AVGI trying to update update my payments card due to the fact my old card expired, i inserted all the card s details correctly and with all that I got an answer like this: „Sorry there s been a glitch.” I tried this several times on different browsers (mozilla, chrome, opera) and the same glitch appeared.
I will insert a picture of the page with the glitch below:

4

Hello Ioan,
Thank you for contacting AVG Community Support.
We understand that you are unable to update the payment card and facing issue.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you.

3
  1. Your chat service robot led me to the same page that I was trying before I contacted you (AVG Account). I inserted again all the card s details correctly and with all that, I got an answer like this: „Sorry there s been a glitch.”- Total fail from your side
     
    2. I called to your UK support phone number and I listened to music for an hour. Again total fail from your side.
    What do you recommend me to do next?
2

Hello Ioan,
Thank you for contacting AVG Community Support.
We understand that you are unable to update the payment card and facing issue.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you.