Marva, As per the previous instruction (https://support.avg.com/answers?id=906b0000000D2ggAAC), to keep everything together, you should have clicked on 'answer' ln your original topic (https://support.avg.com/answers?id=906b00000004lJPAAY) & posted this info there.
AVG Guru
I have sent scan result files to FTP . My file name is: marvagaylord@yahoo.com_06030514.7z.
Is this the place to tell you that I have sent the files? I can find no email address to tell you that I have sent the files after filling out the form telling you the file names. The form just tells me to email customer services.
Thanks for any help you can give me to solve my problem. Please do not tell me to read an article for the answer. I have done this several times and followed the instructions but cannot get the results to you.
Marva Gaylord
Marva, As per the previous instruction (https://support.avg.com/answers?id=906b0000000D2ggAAC), to keep everything together, you should have clicked on 'answer' ln your original topic (https://support.avg.com/answers?id=906b00000004lJPAAY) & posted this info there.
AVG Guru