Goes into a loop between 2 apps

AVG VPN
6

Hello Johnson, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are getting suggestion to purchase VPN on AVG Driver updater program eventhough AVG Secure VPN installed and active on your device. We will check and help you to resolve it.

Please provide the following information to help you better :

1. Confirm the version of operating system installed in your device.
2. Share us the screenshot of the page which asking you to purchase AVG Secure VPN.
3.Share us the screenshot of the page which shows AVG Secure VPN in the installed program list. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

1

Hello,
There seems to have a conflict between AVG secure VPN and AVG Driver updater on my lap top.


i). I have my AVG Secure VPN in  'ON' position.
ii). I open up AVG Driver updater and it tells me with a list of warnings regarding my Wi-Fi security.
iii). It also gives me an option to resolve the problem.
iv). If I click on the 'Resolve' button, it suggests me to purchase AVG secure VPN.

Do I need to purchase another version of AVG secure ?

Please advise.
Thanks, 
Johnson Tai.

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User-added image

4

It seems to me that my AvgDriveUpdater has a setting that will update on it's own as soon as the new version is available.

Johnson Tai.

2

Hello Johnson, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are getting suggestion to purchase VPN on AVG Driver updater program eventhough AVG Secure VPN installed and active on your device. We will check and help you to resolve it.

Please provide the following information to help you better :

1. Confirm the version of operating system installed in your device.
2. Share us the screenshot of the page which asking you to purchase AVG Secure VPN.
3.Share us the screenshot of the page which shows AVG Secure VPN in the installed program list. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

5

Edition    Windows 10 Home
Version    22H2
Installed on    ‎2021-‎02-‎05
OS build    19045.5073
Experience    Windows Feature Experience Pack 1000.19060.1000.0