Google Chrome browser blocked

AVG Protection
5

Thabks Dinesh,

I have done as you suggested and disabled HTTPS scanning, this has resolved the problem and I can access Chrome again.

Thanks again for your advice,
Regards,
Rod

6

Hello Eddie,

We're sorry for the inconvenience caused. We'll look into this further.
Please write back to us in your own/new post, so that we can access your email address & send you an email with further instructions.

Kindly click on the "Ask the community" button to create a new post.
Then, type in your topic, issue description & proceed with posting your query.
Thank you for understanding.

14

It's been like this going on 3 weeks, can't run Google Chrome and I'm not comfortable turning off HTTPS scanning. When is this issue going to be addressed?

12

Hello Rod, 

We are sorry to know that. We will check and help you to resolve it. Please provide the following information to help you better.

  1. How do you confirm that AVG Internet Security blocking google chrome?
  2. Are you trying to access any specific website or all websites?
  3. Please confirm whether you are unable to use only Google chrome or all browsers like Edge, Firefox etc?
  4. Have you tried to disable AVG Internet Security and check whether chrome works fine?
We look forward for your response. Thank you.
1

Hi,
I have just upgraded to the premium AVG internet security and now I can't open anything on Google Chrome with an error message "This site can't be reached" appearing every time I try to open any web pages.  I have tried a number of suggested fixes, but nothing has worked so far.
Can anyone help?

Rod

10

Hello Ariel,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We will certainly check and help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.

4

You are welcome, Rod.
We are glad to know that your issue has been resolved.
Please do not hesitate to contact us back for further queries with AVG.
Thank you.

9

Hi John,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
Please write back to us in your own post to proceed further.
Thank you in advance!

3

Appreciate your efforts in working towards fixing the issue, Rod.
Please try disabling HTTPS scanning in AVG Web Shield & let us know the outcome (Open AVG Internet Security - Menu - Settings - Basic protection - Web shield - Uncheck HTTPS scanning).

7

Same problem here. Same solution.  But when can we re-enable HTTPS web scanning?

8

It's been like this going on 3 weeks, can't run Google Chrome and I'm not comfortable turning off HTTPS scanning. When is this issue going to be addressed?

11

Hi Rob,
I am facing the same problem.
I am used to download all my apps from popularapk (website removed), but since i installed AVG, i havne't been able to connect to such sites. Even though i have not faced any problem before and virus total results also support my statement. AVG does seem to do actual analysis but only blocks urls via simplistic rules. :(

2

Hello Rod, 

We are sorry to know that. We will check and help you to resolve it. Please provide the following information to help you better.

  1. How do you confirm that AVG Internet Security blocking google chrome?
  2. Are you trying to access any specific website or all websites?
  3. Please confirm whether you are unable to use only Google chrome or all browsers like Edge, Firefox etc?
  4. Have you tried to disable AVG Internet Security and check whether chrome works fine?
We look forward for your response. Thank you.
13

Same problem here. Same solution.  But when can we re-enable HTTPS web scanning?