Hello Stephen,
We are sorry for the inconvenience. This issue occurs when browser conflicts with AVG program. We would request you to uninstall AVG completly using AVG Removal tool and then you can reinstall AVG program on your computer.
Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.
Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://files-download.avg.com/inst/mp/AVG_Protection_806.exe and then start installing AVG Web Tuneup once the AVG Internet security installation completes.
Thank you.
When I launch the application, the message states Web Tune Up plugin off. It directs me to click on a link in the program and a browser window should open in Chrome. Nothing happens the link launches nothing. Also, I cannot locate where "Plugins" are located in Chrome. I can find "extensions" but Tune Up is not listed. I have tried to reinstall this program twice the get the damn thing to work. I have a 1-yr. Ultimate subscription, so this is not the free version.
Hello Stephen,
We really appreciate your efforts. Since you had mentioned that were tried below mentioned steps to resolve the issue, unfortunately AVG Web Tune up is still not yet activated on your system. No need to worry, we have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Hello Stephen,
We are sorry for the inconvenience. This issue occurs when browser conflicts with AVG program. We would request you to uninstall AVG completly using AVG Removal tool and then you can reinstall AVG program on your computer.
Please click on the below link to run AVG remover tool :
http://files-download.avg.com/util/tools/AVG_Remover.exe to completely uninstall your AVG program from your PC.
Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Once you are done with the remover tool please try installing the AVG program by clicking the following link:
http://files-download.avg.com/inst/mp/AVG_Protection_806.exe and then start installing AVG Web Tuneup once the AVG Internet security installation completes.
Thank you.
A fail. I tried this 3 times. Download the removal tool. When complete and before downloading tthe 806.exe program, I'd delete the AVG Removal folder off the C: drive. Restart the computer. THen download. It installs. I open it up and it still shows the Web Tune Up as being off and each of the control links it offers to launch Chrome are inactive. Really frustrating. I've like your free program for a couple of years and felt I owed it to AVG and myself to pony up some money. Yet, this is really a drag. Any other suggestions?