Hello Gazanfar,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to look into this and help you.
Could you please share the screenshot of the error message which you get while adding the email address in the Hack alert?
May I know the operating system of the device, in which you're facing this trouble?
Are you unable to log in to your AVG My account?
For creating a screenshot, please refer to this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.
Hello Gazanfar,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to look into this and help you.
Could you please share the screenshot of the error message which you get while adding the email address in the Hack alert?
May I know the operating system of the device, in which you're facing this trouble?
Are you unable to log in to your AVG My account?
For creating a screenshot, please refer to this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.
I am having the same problem. No matter what I do it refuses to log in. I also have a peculiar problem with ads playing on my home locked screen which I cannot control. Even with my phone muted these ads will come in and play with sound, making my battery run down and consuming data. Anti virus software indicates no viruses
Unable to activate Hack alert. After clicking sign in and selecting google, it says check your login details and try again.
i don't understand what the issue it. I subscribed from the play store with same ID. How come I'm unable to login
i'm able to login into AVG account in web browser, but when try to login on the APP the above error is displayed.
I am having the same problem. No matter what I do it refuses to log in. I also have a peculiar problem with ads playing on my home locked screen which I cannot control. Even with my phone muted these ads will come in and play with sound, making my battery run down and consuming data. Anti virus software indicates no viruses
Hello Deon,
Thank you for contacting AVG Community Support.
We're glad to look into this & help you.
Please write back to us in your own post to proceed further.
We'd recommend you keep the entire conversation in one threat to speed up the resolution.
Thank you for your understanding.
Thank you for sharing us the screenshot, Gazanfar.
We do have a specialized team, who deals with mobile queries. In this regard, we'd suggest you to raise a request to them by visiting this link.
They'll reach you via email at the earliest & help you further.
Thank you for your understanding in advance!