Hi Frank,
Please accept our apologies for the inconvenience caused.
There is an ongoing issue with Password protection feature & the concerned team is already working on it to fix it shortly.
However, you can be rest assured that the protection level of your computer isn't compromised.
Meanwhile, performing a clean installation is the workaround provided.
As it isn't recommended to share the license info over this post, we've sent you an email including the reintsallation steps.
Please try those steps & let us know if it helps.
I have notified you guys once about this feature not working at start up and has to be manually turned on . I received a reply by a fella named Midhun who asked me what program version i had and asked to keep AVG posted which i did with my reply however no-one got back to me. Why do i need to go back into the community forum to get a answer ? It appears that you guys are working on a bug fix and you need to do this ASAP and put out an update as soon as the fix is done.
I'm not a happy camper in regards to your technical support , you guys need to do better.; Maybe I will go with Kasperky when my prescription ends…
Hi Frank,
Please accept our apologies for the inconvenience caused.
There is an ongoing issue with Password protection feature & the concerned team is already working on it to fix it shortly.
However, you can be rest assured that the protection level of your computer isn't compromised.
Meanwhile, performing a clean installation is the workaround provided.
As it isn't recommended to share the license info over this post, we've sent you an email including the reintsallation steps.
Please try those steps & let us know if it helps.