Hi Terry,
I understand this must be upsetting. I would like to appreciate your efforts to resolve the issue. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them so they can assist you to resolve the issue quick and easy.
This is reply to a previous question re hacker attack protection broken.
We are sorry to know that hacker attack component in AVG Internet Security - Unlimited is inactive. Please follow the below instructions to uninstall and reinstall your Hacker attack(Firewall) component:
1. Please click on the Internet Security tile.
2. Click Menu > Settings at the top right corner of AVG Internet Security.
3. Click Components, and then click drop down button in Firewall.
4. Please uninstall and reinstall the component.
5. When the installation is finished, restart your computer.
If the issue persist please let us know, we are here to help you.
Thank you.
Have followed this instruction but after getting to settings, then goes to name of my laptop. Components just doesn't show up!
Help appreciated.
Hi Terry,
I understand this must be upsetting. I would like to appreciate your efforts to resolve the issue. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them so they can assist you to resolve the issue quick and easy.