Hacker Protection

AVG Protection
9

HI Roy,

We are sorry to hear this.

We will help you to sort out the issue

We request you to repair the AVG program and check for the issue again.

Refer this article for repairing the program https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus

Keep us posted.

2

We are sorry to hear this.

Please accept our apologies for the inconvenience caused.

We request you to reinstall the program and check for the issue again https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Internet-Security

Refer this article for installation https://support.avg.com/SupportArticleView?urlname=Install-AVG-Internet-Security

Keep us posted.

1

My Hacker Protection returns to the off position when I exit AVG Security.  Anyway to maintain in 'on' position?

10

I do not understand your latest instructions.  When exiting it automatically disables Hacker Attack. Suppose that is will not operate on my system?

3

Yes, Roy. You have to manually activate your paid subscription with your Activation Code after reinstallation.
Please do not worry, I will help you with the activation.  
As it isn't advisable to post subscription details here, we have sent an email with further details.
Please check your inbox/spam for the email & revert to us for further queries.

6

HI Roy,

We are sorry to hear this.

We will help you to sort out the issue

We request you to repair the AVG program and check for the issue again.

Refer this article for repairing the program https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus

Keep us posted.

8

I uninstalled AVG and after instaling again I am asked to provide my activation code?

4

Has now resorted back to disabling the 'Hacker Attack" when computer is turned off.  Maybe my updated AVG does not contain Hacker Attack?

5

I do not understand your latest instructions.  When exiting it automatically disables Hacker Attack. Suppose that is will not operate on my system?

7

Perfect!   Now works!  Thank you