Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Please help us with the screenshot informing AVG being sold to another company. Also let us know if have you have checked with the repair.
To repair AVG Internet Security refer https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair&supportType=home)
Please let us know if the repair helped you to open AVG Internet Security.
Awaiting your response.
Hello Eugene,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Please help us with the screenshot informing AVG being sold to another company. Also let us know if have you have checked with the repair.
To repair AVG Internet Security refer | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repair&supportType=home)
Please let us know if the repair helped you to open AVG Internet Security.
Awaiting your response.
We understand your frustration, Eugene. This is definitely not the experience we wanted you to have had & we're truly sorry for the discomfort caused.
Upon checking, we can see that auto-renewal has already been cancelled for your AVG Ultimate (Multi-Device) and AVG BreachGuard subscriptions.
If you ever reconsider using AVG, please don't hesitate to contact us.
We'd be happy to help you. Have a great day!
Nothing is working regarding my problem with opening AVG Internet Security. I can't unistall to reinstall it due to the virus. I am tired of spending all this time on this problem which continues to reappear lately. Your suggestions do not work. Since this is a constant problem in AVG why can't you fix it from your end permanently. I am going to look at other security systems tomorrow and will probably cancel my AVG account. You have become a very unreliable company lately.
I have just cancelled all of my AVG subscriptios. As I mentioned, the virus problem keeps coming up and I give up on it. I will uninstall all AVG programs from my computer as soon as I get confirmation on the cancellations. In looking at the best Internet Security programs out there, AVG is way down the list. I have had considerable trouble with your products and shoulkd have done this before. Any fixes you have helped me with in the past do not last and I can'r continue to do this over and over.
Hi Eugene,
Thank you for your reply. We're sorry for the trouble caused. This isn't the experience we wanted our customers to have. Regarding your concern, I would like to suggest you to get connected to our free remote assistance. This process is safe and discreet. Our experts would check with the issue and get it sorted out. Could you please reply us with your confirmation to proceed further? Thank you!