He asks me to pay again, when I want to solve the problems in the room

Hi Sofia,

We will help you in this.
It seems like you have not activated your paid subscription in your device.
As it isn't advisable to post subscription details here, we have sent an email with further details.
Please check your inbox/spam for the email.

WTF. I just pay the protection plan for my PC, when I want to the AVG resolve the problems, they send me I need to buy the same plan …

Hi Sofia,

We will help you in this.
It seems like you have not activated your paid subscription in your device.
As it isn't advisable to post subscription details here, we have sent an email with further details.
Please check your inbox/spam for the email.