He pagado por el servicio de AVG Secure VPN, pero no se instala

AVG Protection
5

Hello Mario,
Please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only.
Therefore, we would like to ask you to specify your request in English or please contact your home country distributor for further assistance.
To learn more about our distributors in other countries, please click here http://www.avg.com/us-en/reseller-locator
Thank you.

1

Sres AVG:
He pagado por el servicio de AVG Secure VPN, un total de $ ar 942, 
N° 701-7261088  y no se me ha instalado en mi VAIO el programa e ícono correspondiente.
Intenté hablar por teléfono a USA, pero me dicen que los reclamos son sólo por la web: pero no hubo forma.
En definitiva: HE SIDO ESTAFADO POR AVG.
Espero que me activen el servicio o me devuelvan el dinero, De lo contrario, efectuaré la demanda legal.

Atentamente

2

Hi Mario,

We understand your concern, we'll definitely help you with that. We apologize for the inconvenience caused. Please check this link http://support.avg.com/SupportArticleView?urlname=AVG-Secure-VPN-FAQ once for the details on AVG Secure VPN and how to install it on your computer. Hope this will resolve your issue.

Thank you.

3

Hello Mario,
Please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only.
Therefore, we would like to ask you to specify your request in English or please contact your home country distributor for further assistance.
To learn more about our distributors in other countries, please click here http://www.avg.com/us-en/reseller-locator
Thank you.

4

Mario, This Community is basically English language… Query translation…
[Spanish to English]
I paid for the AVG Secure VPN service, but it is not installed
Sres AVG:
I paid for the AVG Secure VPN service, a total of $ 942,
N ° 701-7261088 and I have not installed in my VAIO the program and corresponding icon.
I tried to telephone the USA, but they tell me that the complaints are only on the web: but there was no way.
In short: I HAVE BEEN BOUND BY AVG.
I hope that the service will be activated or the money will be returned to me, otherwise I will file a lawsuit.
AVG Guru