Hello there I am new in this community,

Karan, sorry to heat that. Offline means that at present on your device neither mobile data nor wifi is turned on. These features work only if your device is connected to internet in some way. Thank you.

oh, okhay thank you for the response, hope somethong good turns up soon :slight_smile:

Hello there, I am new on this community.
I needed some help about my phone, I Lost it 17-18 days ago, welI remembered now that i had avg on my phone, so i tried retrievin the device's location, it was unsuccesfull anyway, but then i tried to lock it remotely,
I saw a message after 4 minutes of progress that- " Either the device is switched off or it is OFFLINE".
Well what does offline in this sentence mean, and do you think I will ever be able to track it after such a long time.
The device name was SAMSUNG GALAXY NOTE 2 (GT N7100).
THANK YOU

oh, okhay thank you for the response, hope somethong good turns up soon :)
Karan, sorry to heat that. Offline means that at present on your device neither mobile data nor wifi is turned on. These features work only if your device is connected to internet in some way. Thank you.