Help and cancel my subscription

Hi Emilie,
I am sorry that you are facing issues in cancelling the automatic renewal for AVG Internet security. You need not worry, I have cancelled the automatic renewal for AVG. Thank you. Feel free to contact us for further assistance. Komal, AVG Customer care.

I would like to stop your subscription with you, which otherwise would be automatically renewed here on February 17.
But when I log into my profile and will waive and cancel me, says this error: ErrorError
Something went wrong. Product parameters do not exist.
Can you help me and stop it?

Hi Emilie,
I am sorry that you are facing issues in cancelling the automatic renewal for AVG Internet security. You need not worry, I have cancelled the automatic renewal for AVG. Thank you. Feel free to contact us for further assistance. Komal, AVG Customer care.