Hello Suzanne,
We're sorry to hear this. We'll look into this and help you.
Please share us the screenshot of the message you're referring to, so that we can check and assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
HI, I've just purchased the AVG Antitrack, and the site which I urgently need to get into, it is not allowing me to go into it and has come up saying 'potential tracking attempt blocked', please tell me how can I stop this, I need to get back into the site?
Hi and thank you very much for your speedy repsonse. I have received your emails. The new service Anti Tracker which you have recommended me and I purchased today does not meet my requirements for which I need on my laptop, I wish to cancel this asap as i cannot work from my laptop.
i can't seem to take a screenshot of the page and it is html anyway not jpeg. Since installing this AVG tracker I can't get back into the site I need to get into, what should I do then, uninstall the programme because it's obviously not good for me?
Please accept our sincere apologies, Suzanne.
We'll investigate this further and help resolve this issue.
We've sent you an email with further instructions. Please check your inbox/spam folders for the email and use it to revert to us.
Hello Suzanne,
We're sorry to hear this. We'll look into this and help you.
Please share us the screenshot of the message you're referring to, so that we can check and assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
We apologize for the inconvenience caused, Suzanne
As requested, I have initiated the refund for your AVG AntiTrack.
The refund will be returned to the payment method used to make your purchase within 5 business days.