Hello Kris,
Sorry for the inconvenience caused. How long are you facing this issue? Please send us a screen-shot( http://avgclick.me/getscreenshot )of the pop-up message which will help us in identifying the issue and assist you better. Do you see the message 'You are protected' in the main window of your AVG program? Do you see any suspicious programs in the 'Control panel' list of programs? Thank you.
Hello Kris,
Sorry for the inconvenience caused. How long are you facing this issue? Please send us a screen-shot( http://avgclick.me/getscreenshot )of the pop-up message which will help us in identifying the issue and assist you better. Do you see the message 'You are protected' in the main window of your AVG program? Do you see any suspicious programs in the 'Control panel' list of programs? Thank you.
I didn't reply earlier, because I hadn't been online for a few days so no pop-up. But here it is attached. There have been no suspicious programs noticed, and yes, I see the message 'You are protected' in the main window of my AVG program, but again, this has been going on since I used Kickass' old download site in the Summer of 2015.
I get a pop-up almost every time I log onto my laptop.
chrome-extension://dhdgffkkebhmkfjojejmpbldmpobfkfo/ask.html?aid=_73e03b3d-c002-4f3a-9cd6-9917090dca37
The site calls itself Tampermonkey. I've tried inserting it into my browser to look it up to send a pic of it after I closed the initial window, but it won't go back to the page for me.
I also have a rogue icon that links to nowhere on my desktop and I can't seem to remove it. I've tried shredding it, I've tried many different tools such as Glary, but nothing is getting rid of it. HELP!!! I think something got through my AVG!
I didn't reply earlier, because I hadn't been online for a few days so no pop-up. But here it is attached. There have been no suspicious programs noticed, and yes, I see the message 'You are protected' in the main window of my AVG program, but again, this has been going on since I used Kickass' old download site in the Summer of 2015.
Hello Kris,
Thank you for providing us the screenshot of the issue.
Please be informed that there is a plugin have been installed in your browser. Tampermonkey is a free browser extension and the most popular Userscript manager for Blink-based Browsers like Chrome and Opera Next. Even though Google Chrome does have native support for Userscripts, Tampermonkey can give you much more convenience in managing your Userscripts. If you don't need the plugin remove it from your browser add on. Also check whether it has been installed in your contol panel. If so then please uninstall it from your control panel. To control panel press Window Key + R and the type "appwiz.cpl" and hit enter. Your patience is much appreciated.
Please feel free to contact us for any further assistance. Thank you.