Help, I turned on my laptop and a threat popped up, i aborted and and it keep asking every few minut

Viruses & Threats
8

Hello Caleb, 

Thank you for writing back to us. Could you please confirm whether you get pop-up when you access specific browser like chrome? (or) all browsers like Edge, Firefox etc? Keep us updated.

12

hi, sorry for late reply, i repaired it but it still randomly pops up

13

I'm already pissed. Despite reparing the AVG, this issue still occurrs. I already sent False Positive File Form TWICE but it's not being resolved. I'm about to uninstall this Anti-virus and get a new one.

2

Hello Caleb, 

Thank you for writing back to us. Could you please repair AVG Anti-virus once and check the status? Refer the below article to know how to repair it. 

Repairing AVG AntiVirus (https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus)

Keep us updated.

11

User-added image

1

User-added image 

I am not too sure how to put image here from my laptop since they ask for url so https://screenrec.com/share/RT6yE4xtFj is the url

http://tksgp.welldnn.com/ip is the virus they say 

3

I use google chrome, duck duck go and edge, nothing seems to trigger the pop up, still just randomly appears every once in a while

4

We appreciate your effort, Caleb. 
We'd suggest you upload the URL to our website for false-positive analysis. Click the below link to upload the URL to our website.
https://www.avg.com/en-us/false-positive-file-form
After analysis, our team will be able to confirm whether the website is safe or not.
If it is safe, it will be added to our virus definitions database.
The status will be informed to you via email.
Thank you.

5

Thank you very much support team, I also had the same situation and everything is fine now. Pacman 30th Anniversary (website removed)

6

No, it randomly pops up, the first time it popped up was when I just started my laptop, even when im watching youtube or checking gmail it also sometimes pop up. I also did update AVG and it still have the same thing popping up

9

We're glad to know this, Victoria.
Stay safe and healthy!!

10

I'm already pissed. Despite reparing the AVG, this issue still occurrs. I already sent False Positive File Form TWICE but it's not being resolved. I'm about to uninstall this Anti-virus and get a new one.

7

Hello Caleb, 

Thank you for sharing the screenshot with us. Could you please confirm whether you get above pop-up, when you access specific website on all browsers? 

Have you tried to update AVG Anti-virus and check the status? We look forward for your response.