Please , i need help to get a refund, i been crying out of frustation, is impossible to get support here, PLEASE i need assistance.
Call your bank/payment provider and inform them of the issues you are experiencing. If you have supporting evidence (eg number not working, technical glitch message etc) screenshot it.
If the payment has been taken from you because you could not unsubscribe or reach AVG then notify your bank that this is an unauthorised purchased. This is the fastest way to get your money back.