Hello Sledge,
We will help you to cancel the auto renewal status. Unfortunately, we couldn't locate any active subscription under this email which you used to reach us. Have you received renewal notification to alternate email address?
I received an email stating that on the 16th of august my credit card will be charge $49.99. I would love to cancel that but there is no option stating how to cancel. Why does this have to be so difficult if you want out or not happy with AVG
Thank you for the information Sledge,
I have cancelled the automatic renewal for AVG TuneUp - Unlimited. The subscription will not renew and no money will be taken from your account.
For your information, please do not provide any personal information (email address, order id) in public post for security reason.
Feel free to contact us again if you need any further assistance.
Regards,
Alok.
Hello Sledge,
We will help you to cancel the auto renewal status. Unfortunately, we couldn't locate any active subscription under this email which you used to reach us. Have you received renewal notification to alternate email address?
Your AVG TuneUp (30-day Trial) expires on August 19, 2018, but you don't need to do anything.
We'll automatically extend your subscription for you on August 16, 2018. $49.99 (including TAX) will be charged to your credit or debit card ending in 7012.
Your subscription details
Original order number: 96511
Original order date: July 18, 2018
Subscription expires: August 19, 2018
Billing amount: $49.99
Sorry the above info was sent to adri*@gmail.com