Hello Drew,
We are sorry to hear about the inconvenience caused. You could try to unlock your mobile as described in this article http://avgclick.me/LockedPhone . If these steps does not help, we request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.
HI MY PHONE A SAMSUNG S6 HAS COMPLETELY frozen on the avg enter password screen i can no longer turn
hi my s6 is locked and not able to switch off its stuck on the enter password but no keys are working … i have beeen using th e phone for 4 weeks while abroad and then this comes up with enter password ??? amy help would be very usefull please as was my only way of comunication
Hello Drew,
We are sorry to hear about the inconvenience caused. You could try to unlock your mobile as described in this article http://avgclick.me/LockedPhone . If these steps does not help, we request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.