Hidden menu malware

Viruses & Threats
1

Hi there,
My AVG scan this morning says there's malware on my hidden menu for my Pixel 4. When I click 'resolve' nothing changes and a further scan still shows the threat. Is this really malware or a false positive? 
Any help for a very non-tech person much appreciated!
EJ

6

Thank you. I've tried what you suggested but unfortunately no-one has responded yet to my 2 requests. Any suggestions? Thanks.

5

Hi E Davis.
Are you experiencing this issue on your Android device?
Please share a screenshot of the scan result.

3

Thank you. I've tried what you suggested but unfortunately no-one has responded yet to my 2 requests. Any suggestions? Thanks.

4

Davis, unfortunately, I could not see any records of your request being submitted to our mobile team.
Please do not worry, let me forward your query from our end.
You will be contacted within 24 hours.

2

Hi E Davis.
Are you experiencing this issue on your Android device?
Please share a screenshot of the scan result.