On my win/ pro 10 there are files that despite me having admin status the pop up i get is not authorized .everything that blocks me is under the computers plus name. That's where i bought the hard drive when the original conked out. how can it deny me?
Hello Steve,
We will check and help you to clarify it.
Could you please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of the error message or pop-up which you get while trying to access the files?
Also, please confirm do you get any alert from AVG programs.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.