Hello Michael,
Thank you for reaching out, and please forgive me for not getting back to you sooner.
I’m Jovana, and I work with AVG Support. I understand you've encountered an issue with a browser hijacker and that our previous support was not as helpful as expected. I’m truly sorry for that, but rest assured, I’ll do my best to help resolve both the issue and improve your experience.
Please note that AVG may not automatically detect a browser hijacker, as these are often installed manually by the user, though unknowingly in most cases. However, dealing with these issues isn’t too complicated, and we have a dedicated guide to walk you through each step of removing the hijacker. Please find it below:
How to remove a browser hijacker in AVG AntiVirus on Windows PC (https://support.avg.com/SupportArticleView?l=en&urlName=avg-remove-browser-hijacker&supportType=home)
If you need any further assistance, don’t hesitate to reach out again.
Enjoy your day!
Hello Michael,
Thank you for reaching out, and please forgive me for not getting back to you sooner.
I’m Jovana, and I work with AVG Support. I understand you've encountered an issue with a browser hijacker and that our previous support was not as helpful as expected. I’m truly sorry for that, but rest assured, I’ll do my best to help resolve both the issue and improve your experience.
Please note that AVG may not automatically detect a browser hijacker, as these are often installed manually by the user, though unknowingly in most cases. However, dealing with these issues isn’t too complicated, and we have a dedicated guide to walk you through each step of removing the hijacker. Please find it below:
How to remove a browser hijacker in AVG AntiVirus on Windows PC (https://support.avg.com/SupportArticleView?l=en&urlName=avg-remove-browser-hijacker&supportType=home)
If you need any further assistance, don’t hesitate to reach out again.
Enjoy your day!