Somehow I ended up with AVG Zen, probably from the most recently recommended update. I only want AVG free on this Windows 8 computer that I am using here. When I click the AVG icon, the Zen questions about devices comes up and there is no way for me to get past this to the usual dashboard. I do not want Zen. How can I get back to AVG Free?
Hello Phyllis,
We are sorry for the inconvenience caused.
Zen is the interface for our latest Multidevice products.
To know more about AVG Zen please have a look at this video: https://www.youtube.com/watch?v=PRLVVGyw3v8&list=PLXC2w_psz2NRL21n7ilmG4-9YAZ3uToAR .
In our recent update there will be only AVG Free Antivirus with the Zen interface.
From the Zen interface you can find the AVG Antivirus program installed.
It is not possible to install AVG Free Antivirus without Zen.
Zen is the platform on which the AVG program installs and works.
Thank you for your response. If I have no other devices to add, how can I move from the opening screen to the dashboard where I am able to run scans?
Hello Phyllis,
We are sorry for the inconvenience caused.
Zen is the interface for our latest Multidevice products.
To know more about AVG Zen please have a look at this video: https://www.youtube.com/watch?v=PRLVVGyw3v8&list=PLXC2w_psz2NRL21n7ilmG4-9YAZ3uToAR .
In our recent update there will be only AVG Free Antivirus with the Zen interface.
From the Zen interface you can find the AVG Antivirus program installed.
It is not possible to install AVG Free Antivirus without Zen.
Zen is the platform on which the AVG program installs and works.