Thank you the Email account was (email address removed),which is now not in use also have not used AVG for at least three years but still I have been paying for it . have some time ago refreshed my computor and no longer have AVG on my lap top . So why I should I pay for something I no longer have any use for .-980156917 . A payment was recently taken from my account for the sum of 39.99 , and as I find myself unemployed at the moment i cannot afford paying for some thing I do not use also some thing that puts me in debt , if this continues I will only have one course of action which I shall take forthwith ,if nothing can be done about your company taking money from my account for a product I do not use . thank you .
Hello Iveta,
We are sorry, we are not able to find any active product under your email address.
Could you please provide us the email address which you have used while purchasing AVG or provide us the Order ID so that we can check and assist you better.
Thank you. Joyson, AVG Customer Care.
Hi there.
Every year I'm having money taken out of account for product I ain't using. My problem is that when I'm following any instructions that shoul lead me to find product I bought long time ago ( I dont remember when I bough it I do not have original email and I did not get any confirmation email before money taken out of account. I wish to cancel AVG subscription 01522803205.
Thank you.
Hi Clive,
We request you not to share the email address on a public forum.
In order to locate the charge, we request you to create your own post on our community or contact our chat team using this Contact AVG Support - AVG Phone Number, and Chat Support link.
Thank you.
Thank you the Email account was (email address removed),which is now not in use also have not used AVG for at least three years but still I have been paying for it . have some time ago refreshed my computor and no longer have AVG on my lap top . So why I should I pay for something I no longer have any use for .-980156917 . A payment was recently taken from my account for the sum of 39.99 , and as I find myself unemployed at the moment i cannot afford paying for some thing I do not use also some thing that puts me in debt , if this continues I will only have one course of action which I shall take forthwith ,if nothing can be done about your company taking money from my account for a product I do not use . thank you .
Hello Iveta,
We are sorry, we are not able to find any active product under your email address.
Could you please provide us the email address which you have used while purchasing AVG or provide us the Order ID so that we can check and assist you better.
Thank you. Joyson, AVG Customer Care.