How do I get to the options menu to re-activate

AVG Toolbar & search
3

Hello Denise,

We are sorry for the inconvenience caused.
Actually, this issue due to an update and the licensed product of AVG will not have the interface that you have now.
The interface that you got updated is only for the AVG Unlimited devices product.
To fix this we request you to completely uninstall the existing AVG program.
To uninstall AVG from control panel, please follow the instructions as mentioned in this article: http://avgread.me/1DEtNP0
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.

1

On June 3rd, 2017, AVG performed a massive update and it changed the appearance on my screen completely.  Now I can't find much of anything but my biggest problem is this:  My AVG license was automatically renewed and the email instructions say to activate the new license/coverage, go to the OPTIONS menu and select REACTIVATE.  There isn't an OPTIONS on my menu now.  I've tried every heading and am getting nothing.  Can anyone help with this?   Thanks,  Dee

2

Hello Denise,

We are sorry for the inconvenience caused.
Actually, this issue due to an update and the licensed product of AVG will not have the interface that you have now.
The interface that you got updated is only for the AVG Unlimited devices product.
To fix this we request you to completely uninstall the existing AVG program.
To uninstall AVG from control panel, please follow the instructions as mentioned in this article: http://avgread.me/1DEtNP0
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.