Seriously, what's the point of having an anti-virus if it's just as bad as the spamware?
it is frustrating when avg fuck up your game every half hour
it is not nice when we play need for speed or battlefield and lost our game because of stupid avg notification!!
I have the paid for version of AVG fo 5 computers and am getting pop up ads for their other products kicking me off when I am game playing. It seems pretty obvious that these cannot be turned off from the above postings so I shall certainly not be renewiing when it expires. This AVG ad campaign seems more likely to lose existing customers then to win new ones
So after months of constant pop ups asking me to upgrade my AVG package came a week of rest...
Then every day for the past week I have been asked "Would you like to upgrade your experience" and every day I have said no.
Today I was asked again by AVG would you like to upgrade, this time I said yes.
I uninstalled AVG and installed Avira.
Problem solved.
Hello Paul,
We are sorry for the delay in response.
You can refer the following link to disable AVG pop-up for other products (https://support.avg.com/SupportArticleView?urlname=AVG-Privacy-settings)
If you still get any pop-up from AVG, please take screenshot and share it with us.
AVG has lost focus on what made them great. Tried many ways to remove their pop ups only to have them return. At our last quarterly meeting someone recommended a change from AVG to Panda for our paid accounts at work and no one objected. I'll be going with another anti-virus program as well. It was great while it lasted AVG, thanks for 7 years of excellent service.
I came here to find a solution, only to read that the best thing to do is change to another provider. I created an account just to say the following. I have been a fan of AVG for over 15 years, and have recommended it to many during my years in IT Support. So it's a pity the relationship must end, but the infuriating pop-ups are totally unacceptable.
Bye bye AVG.
I've had the very same problems. At one time, AVG was a great piece of software. It detected malware and viruses, easily removed them, was on par with McAffee, and wasn't an annoying piece of adware that constantly implored you to upgrade. But I found an excellent solution to this problem.
I installed Avira and got rid of AVG.
I also have a paid version of the software. Through this thread I learned how to turn off the ad popups (the most recent one resulted from clicking on a previous one which tried to sell me software I already had installed on this workstation.) BUT I SHOULDN'T HAVE HAD TO. This is really really poor user experience. I understand that the 'price' of free software is to have the developer try and upsell you occasionally, but once you buy, all advertizing, particularly intrusive ones you can't extinguish immediately, should stop. This is a triumph of some idiot in marketing over more sensible heads I think. You need to fix this.
Hello John,
We regret for the inconvenience caused. Could you please let us know the exact AVG program installed on your PC and also check whether all the components of the AVG program is displayed as active. If not please try to repair the AVG program and check whether you receive the same popup. Please use the instructions on the article http://avgread.me/1BVxDSY to repair the AVG program. Please feel free to contact us for further assistance.
Thank you.
I found an answer through some easy googling that seems to have worked…there are three folders in the AVG folder in Program Files that you need to delete, but you have to disable avg first…
1. Disable AVG self protection:
Right click the AVG icon in the taskbar (near the clock)
Select to Temporarily Disable AVG Protection
Agree the default timeout - usually 10 minutes?
2. Open My Computer or Windows Explorer and Navigate to:
C:\Program Files\AVG\AVG201x\ … for 32bit systems (201x means 2013 or 2014)
C:\Program Files (x86)\AVG\AVG201x\ for 64bit systems
3. Delete the following three folders: Awacs, Banners, Tuneup
Do not delete anything else you see inside the AVG201x folder.
If you accidentally delete anything else go to the recycle bin and restore it.
Note: If you have already paid for the Tuneup addon then keep this folder
4. Close the My Computer/Explorer window
5. Enable AVG self protection:
Right click the AVG icon in the taskbar (near the clock)
Select to Enable AVG Protection - takes 20 seconds or so to fully activate.
I stole this info from AVG 2013/2014 - Disable the Advertising Tiles and Panel | Wilders Security Forums
I'll be really surprised if my post doesn't get deleted however…
I think everything has been said already, but I'd like to thank AVG for all these years you've kept me secure. Now the time has come for me to abandon ship. The never-ending ads and this thread just makes me feel a bit hopeless. I hope it's a phase and whoever is currently taking the company in this direction has a change of heart. But for me:
I'd like to add my voice to this. I am also becoming incfreasingly infuriated with these pop ups and so are my customers.
Some of the responses from AVG reps are bordering ion the ridiculous; they know as well as anyone that the incidence of these pop-ups are recent to AVG Protection, and whilst there were pop-ups in the past they were far less frequent / intrusive.
Come on AVG come clean.
Hi,
Just to add fuel to the fire, I thought I'd let you know that I too used to advise friends and family on the great AVG but since the popups started I couldn't face the adware / spam approach and uninstalled. This was quite some time ago but I stumbled across this thread and it seemed only right to add my voice to the many so the message is clear.
Saying that, thank you for the many years you provided this software really for free as I'm sure you saved me from a digital fate worse than death more than once.
I'm very unlikely to consider purchasing what many others are providing for free so you might want to ignore the next bit but if you are still with me, can I suggest you allow users who actually pay for your software the ability to opt out of marketing placement advertising. That part of the whole issue seemed the worst of all!
So long and thanks for all the popups x
Hey! I solved the problem! I deleted this AVG Adware crap and downloaded Panda. Yea me!
Yet another ex. customer here - I was a subscription AVG user for donkey's years and advised numerous friends and aquaintances to install AVG. I got so sick of the pop-ups on the paid for software so I unsubscribed and peace at last… I just cannot understand this suicidal business model of AVG's - how to alienate your customers and run a business into the ground. Now I tell people to avoid AVG… It was great while it lasted, but there are better, more ethical alternatives.
Dear AVG,
I have a paid version of AVG Internet Security but in the last year or so I have been getting periodic pop-up messages in the bottom right corner of the screen. Today's message told me that my internet activity could be seen by others, offering me a button to "hide my activity" or some such thing. At first I thought this was a reminder to turn on an option in my existing AVG installation, but in looking into it more carefully this appears to be another pop-up advertisement for a different AVG product. It's not the first such pop-up like this. If I was using the free version of AVG then pop-ups like this would be expected, but in the PAID version THESE ADVERTISEMENTS ARE NOT ACCEPTABLE. One of the reasons I pay you is so that I can be free of this kind of annoying advertising. I like AVG Internet Security in general, and in paying you for it I expect you to respect me in turn - these advertisements in a paid version are, to the contrary, quite disrespectful of me as a paying customer. At present I have a 3-computer licence, but if the adverisememnts persist for too much longer then I will seriously consider not renewing my subscription when it comes due, and instead weigh up moving to anther company's internet security product. If the advertisements are intended to entice me to buy another product then someone at AVG has seriously miscalculated; for PAYING customers the advertisements are an incentive to dump AVG rather than buy more product from AVG. Basically it's AVG's call; keep PAYING customers happy and they'll stay with the product, or annoy and irritate those customers and they'll leave AVG along with their money.
…Phil.
Yet another long-term AVG user - pretty much ever since it first came out - who has created a login just to let AVG know that I am deleting their product and no longer will recommend it to all my contacts.
Reading through the above and seeing the uncaring formulaic responses from AVG Mods - they've been saying "we will escalate your concern" for over a year, now, and have admitted that the pop-ups don't go away when you upgrade to the paid version due to marketing policy. Spare us all from bag-biting marketroids!
Thanks to those who suggested Avira as a suitably reliable ad-free free alternative - you're far more use to the community than any AVG staff.
I'm not sure I understand how in this day and age, any company would think that spamming the sh!t out of people will convince them to happily send them money to stop the spam. Furthermore, after what I've been reading here for the past… hmmm 16 months, I'm definitely not going to be sending any money soon, since apparently it doesn't stop the popups. Like Paul, I used a different AV back in the days, which became bloatware and even tho it did stop the viruses, it affected productivity. I came to AVG thinking this would be a better world, which it apparently isn't. Like Paul (and many others) I am drifting away. I already spoke to the MBAM people, the paid version doesn't have any popups, other than actual warnings of serious issues (ie, malware has been detected), which is what any DECENT AV should be restraining itself to. You want to REMIND people to upgrade? Spam their email, like everybody else, and save them the frustration of stopping what they're doing to "click on the small X" and lose their focus. Seeya AVG, it was nice for a while, now you're just obnoxious with no intention of fixing this issue.
What would you all reccomend as a replacement for AVG? I, like all of you and fed up with the new pop up spam campaign by AVG, hoping to find a good free alternative, thank you!