How do I stop AVG Tune Up from putting Google Update Helper to sleep?

AVG Performance
5

Hi Robert.
We'll be glad to help. Could you let us know which version of AVG TuneUp is installed on your PC?

1

I am running Windows 10 and Google Chrome. If it is idle for a little while, I open a new tab but nothing happens, I cannot go to any websites. The URL will appear, but the page is blank. If I exit Google Chrome, then launch it again, there is a pop-up in the lower right-hand corner tell me that AVG woke up Google Update Helper and will put it back to sleep. It seems when AVG puts Google Update Helper to sleep, then Google Chrome stops working.

2

Robert, it seems that you have an older version of AVG PC Tune UP.

Can you send us the screenshot of your AVG PC Tune Up interface in order to verify the version?

3

Here you go. Also, after using Recovery Center to Undo Sleep settings, the problem seems to be gone.
 Screenshot of AVG Tune up "About" screen

4

Version 16.77.3.23060