I am being charged for a trial subscription I ended last year. I have an email from AVG stating that they would not be charging me because I ended it. I was able to dispute the charge this year through my credit card, but last year's charge is too old and I don't want them to charge me again next year. When I login to my AVG account online, I show no subscriptions, so I can't go that route either. I try to get to contact us and they ask questions and only allow answers that do not apply to my situation. Does anyone have an email, or a phone # that I can actual talk to a real person and fet this resolved?
Hello Margarita,
Thank you for contacting AVG Community Support.
We understand that you wish for a refund.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hello Margarita,
Thank you for contacting AVG Community Support.
We understand that you wish for a refund.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.