How to activate AVG Security bought from Amazon

AVG Protection
3

Hello Daniel,
We are sorry to know that. Could you please provide us the order number or invoice ID number received after purchase? So that helps us to find the AVG program you have purchased.
Thank you.

1
Dear Sirs.
I have recently purchased the above product from amazon now in their e-mail they provide a box to type in the code they gave but I can't type anything into the box so I can't activate your product any ideas?
2

Hello Daniel,
We are sorry to know that. Could you please provide us the order number or invoice ID number received after purchase? So that helps us to find the AVG program you have purchased.
Thank you.