How to cancel and get a refund?

AVG Subscription
4

Hello David,
We realize the situation.
Auto-renewal service was enabled for the trial purchase of AVG TuneUp Unlimited, hence you have been charged for the renewal. We initiated a refund of this renewal and sent you an e-mail confirming the same.
Please don't hesitate to let us know, if you need any help.

1

Hey!

I've just got an email recently, that I've been charged for $63.49. Althought, I just wanted to use the free trial of the product (AVG PC TuneUp). But now, I paid for a year.
I just want to cancel my subscription for the product, and get a refund, because I don't use it anymore, and won't use it in the future. I used it for once, when I tried the free trial. 
Please help me as soon as possible, because I can't afford that  much for this, as a student.

Thank you!

P.S.: I haven't used the program.

2

Our pleasure, David. We've also cancelled the subscription (automatic renewal) to avoid renewing this subscription further. An email confirming the same has been sent to you. For further queries, feel free to write back to us.

3

Hello David,
We realize the situation.
Auto-renewal service was enabled for the trial purchase of AVG TuneUp Unlimited, hence you have been charged for the renewal. We initiated a refund of this renewal and sent you an e-mail confirming the same.
Please don't hesitate to let us know, if you need any help.