Hello Jasper,
We acknowledge your refund request.
You have signed up for AVG TuneUp (30 day) trial and the auto renewal was enabled when agreed to its terms and conditions.
Hence, the charge was taken automatically to use the product for 1 year.
Would you consider using the product, if we provide 6 months extension for it?
Hi
I have received a bill for $60 dollars that I DID NOT agree too. I want my AVG account deleted and would like a refund. Im not sure HOW you got my credit card details and am very annoyed. I want you to delete ANY information I have, and/or my account, associated with your product! Please get back to me ASAP.
Jasper
Hello Jasper,
We acknowledge your refund request.
You have signed up for AVG TuneUp (30 day) trial and the auto renewal was enabled when agreed to its terms and conditions.
Hence, the charge was taken automatically to use the product for 1 year.
Would you consider using the product, if we provide 6 months extension for it?
Hey
Id like a refund thanks, as I was unaware of this product information. I do not use AVG anymore, so the extension would not be needed.
Okay, Thankyou for your help. Is there a way you can disable my AVG account for me, or do I have to do it manually myself ?