How to change my bank information for a renewal?

AVG Subscription
3

Hi Nathalie,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
You'll receive the notification email to update the card details if the planned renewal attempt fails. 
However, in order to update the card details & check the available offers for the renewal, we'd suggest you to initiate a chat with them via this link.
Thank you for your understanding in advance!

1

Hello,
I have logged into my account information to try and see if I could change the credit card where the renewal will be billed next January. I could not find any link to apply such change. Do I have to wait a particular moment, like when it will be refused, since the renewal is automated?
Thanks,
Nathalie

2

Hi Nathalie,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
You'll receive the notification email to update the card details if the planned renewal attempt fails. 
However, in order to update the card details & check the available offers for the renewal, we'd suggest you to initiate a chat with them via this link.
Thank you for your understanding in advance!