Hi Jan,
We sincerely apologize for the inconvenience caused.
However, we'd like to inform you that we provide support via call, chat, email, community forum and social media.
Regrettably, we don't have a designated email address that can be used to contact us. We usually initiate the email conversation from our end, whenever a ticket is raised.
We'll certainly check and help you with the duplicate subscription.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
I have various subscriptions on AVG products, but I noticed that one of my subscriptions was double. A child can understand that I wanted to correct this. That should be very simple to correct but how to approach AVG service desk? AVG does not like people to approach them so you will not find any service email address. So I left the matter as is and blocked the payment for the next period ... And that is what I did. And guess what .... they invite me to pay as yet ..... Again of course without any way of approaching them ....
So now I put my complaint on this forum. Maybe they will read it now .....
An dissatisfied AVG client.
Hi Jan,
We sincerely apologize for the inconvenience caused.
However, we'd like to inform you that we provide support via call, chat, email, community forum and social media.
Regrettably, we don't have a designated email address that can be used to contact us. We usually initiate the email conversation from our end, whenever a ticket is raised.
We'll certainly check and help you with the duplicate subscription.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.