How to end 60 day free trial on expiration date

Hello James,
We are sorry that you've decided to cancel auto-renewa; service for your trial order.
We found that auto-renewal service was cancelled for the subscriptions registered with your account.
You will not be charged in future. Thank you.

need to avoid renewal/auto renewal. Cannot confirm cancellation using MYACCOUNT
How can I cancx this AVG TUNE UP-MULTI DEVICES

Hello James,
We are sorry that you've decided to cancel auto-renewa; service for your trial order.
We found that auto-renewal service was cancelled for the subscriptions registered with your account.
You will not be charged in future. Thank you.