How to remove or rest the password on the free version

I need help with this also. I cannot do anything with my app, it always prompts for a password and I never set one!

Hi Billy,

We're glad to help you with this.
From your description, it seems that you're concerned about the settings password of AVG program.
To ensure this, let us know if you receive the prompt titled 'Authorization - An attempt has been made to enter protected area' that requests password.
If not, help us with more info to identify the password to which you refer.

I set a password on my free version of AVG and it will not take my password or I have forgotten it.
How can I remove or rest this password  so I can update my software.

Thank you