Hi Snowy,
We're glad to look into this & help you.
From your description, we're uncertain about the exact issues that you're attempting to resolve & the threat detected.
Would you be so kind to share us the screenshot of the threat notification for better clarity?
Note : If you receive the option 'See details' in the notification, please click on it & then share us the screenshot.
I have run a complete scan of my external disc drive and it shows a WIN32 gen. malware. I have tried to get rid of it by clicking the "resolve all issues" but it just wont resolve or delete! It wont allow me to come out of the program either!!!
Hi Snowy,
We're glad to look into this & help you.
From your description, we're uncertain about the exact issues that you're attempting to resolve & the threat detected.
Would you be so kind to share us the screenshot of the threat notification for better clarity?
Note : If you receive the option 'See details' in the notification, please click on it & then share us the screenshot.
We're glad to look into this & help you.
From your description, we're uncertain about the exact issues that you're attempting to resolve & the threat detected.
Would you be so kind to share us the screenshot of the threat notification for better clarity?
Note : If you receive the option 'See details' in the notification, please click on it & then share us the screenshot.